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BCMSN exam success and earning your CCNP certification requires you to add to your knowledge of VLAN configuration. When you studied for your CCNA exam, you learned how to place ports into a VLAN and what the purpose of VLANs was, but you may not be aware that there are two types of VLAN membership. To pass the BCMSN exam, you must know the details of both types.

In this tutorial, we’ll take a look at the VLAN type you are most familiar with, the “static VLAN”. As you know, VLANs are a great way to create smaller broadcast domains in your network. Host devices connected to a port belonging to one VLAN will receive broadcasts and multicasts only if they were originated by another host in that same VLAN. The drawback is that without the help of a Layer 3 switch or a router, inter-VLAN communication cannot occur.

The actual configuration of a static VLAN is simple enough. In this example, by placing switch ports 0/1 and 0/2 into VLAN 12, the only broadcasts and multicasts hosts connected to those ports will receive are the ones transmitted by ports in VLAN 12.

SW1(config)#int fast 0/1

SW1(config-if)#switchport mode access

SW1(config-if)#switchport access vlan 12

% Access VLAN does not exist. Creating vlan 12

SW1(config-if)#int fast 0/2

SW1(config-if)#switchport mode access

SW1(config-if)#switchport access vlan 12

One of the many things I love about Cisco switches and routers is that if you have forgotten to do something, the Cisco device is generally going to remind you or in this case actually do it for you. I placed port 0/1 into a VLAN that did not yet exist, so the switch created it for me! Read the rest of this entry »

So, Here is my Step-By-Step guide to configuring a Wi-Fi network with BSNL DataOne. Though many wireless routers claim that it is a no-brainer setup to configure the wireless network, I found it to be not as easy as it looks to be. For example, NetGear comes with a wizard that never works with BSNL broadband connected via HUAWEI SmartAX 880. For those of you desperate to take your BSNL DataOne broadband wireless, follow these steps. It took me more than 2 days to figure and come out with these configuration details.

Before I start, let me share what I have:

1)BSNL DataOne 256Kbps connection.
2)HUAWEI SmartAX MT880 (The modem supplied by BSNL).
3) (configuring netgear dg632 for BSNL)NetGear WGR614v5

There are 2 steps to configuring your wireless network. First, you have to change the default settings of the SmartAX MT880 modem and configure it to enable PPPoE (PPP over Ethernet). Second, you have to configure the NetGear Router to talk to the modem.

Keep your modem, wireless router and your username and password from BSNL handy before you proceed to the next step.

If you want to change your existing configuration, take a backup of your configuration. This guide is to build your network from the ground-up.

1)Configuring and testing your Broadband connection
·Setup the modem as per the instructions mentioned in the manual. Ensure that the RJ11 (thin) cable from the splitter is connected to the ADSL port and the RJ45 cable connects your machine to the Ethernet port of the modem.

·Change the IP properties of your Ethernet card to the following:
192.168.1.2
255.255.255.0
192.168.1.1

·Open the browser and type http://192.168.1.1 to go to the HUAWEI configuration tool.

·Enter ?admin? as username and ?admin? as password

·Expand the Home node and select the WAN Setting

·Under this web page, configure the following:
PVC Number ? PVC 0
Wan Type ? PPP
Connection Type ? PPPoE
VPI/VCI ? 0 / 35
Default Route – Enabled
User Name ?
Password ?
Use DNS ? Enabled
Max Idle Time ? Always On

·Click on Apply and allow the modem to restart.

·Close the browser window

·Open the browser and type http://192.168.1.1

·Enter ?admin? as username and ?admin? as password

·You should see the Summary page. The Status is normally Red indicating that the connection is not ON.

·Click on the Plug icon in the Note column to connect.

·After the Connecting message, you should see the summary page again with the Status turning Green. Notice the IP Address and the Gateway Address.

·Expand Tools node and click on Misc.

·Type www.msn.com and click on Ping

·You should see Ping Result: Successful

·Click on the Lan Settings link under the Advanced node.

·Configure the following:
IP Address ? 192.168.1.90
Subnet Mask ? 255.255.255.0(/24)
Local Domain Name ? Blank

·Click on Apply and allow the modem to restart

·Open the Network properties of your Ethernet card and change the IP properties to the following

IP Address ? 192.168.1.2
Subnet Mask ? 255.255.255.0
Default Gateway ? 192.168.1.90
Preferred DNS server ? 61.1.96.69 (BSNL DNS Server IP)
Alternate DNS server ? 61.1.96.71 (BSNL DNS Server IP)

·Open your browser and type your favorite URL. You should be online by this time!

2)Configuring the Wireless Router and enabling the WPA security
·Connect the network cable from the NetGear wireless router to the machine.

·Open the IP Properties of your Network card and Enable DHCP. Select the following on the IP properites dialog.
Obtain IP Address Automatically
Obtain DNS Server Address Automatically

·Open the browser and type http://192.168.1.1/basicsetting.htm

·Enter ?admin? as username and ?password? as the password

·Click on Wireless Settings link on the navigation pane and configure with the following values

Wireless Network
Name (SSID) -
Region ? Asia
Channel ? 11
Mode ? g and b
Security Options
WEP (Wired Equivalent Privacy)
Security Encryption (WEP)
Authentication Type ? Automatic
Encryption Strength ? 64bit
Security Encryption (WEP) Key
Passphrase -
·Click on Generate

·Record the value of Key1 ? This is required when you log on to your Wi-Fi network the first time.

·Click on Apply and wait till the router reboots
(Wireless will not be enabled till you complete the next step)
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If you have the photos and don’t know where to have them developed in the most professional way possible, there serious companies that provide services on the Internet for online digital photo development. In case you don’t know what to expect from them here are some very popular sites in the photographic business that you may turn to for help. Mention should be made that you need to read their terms and conditions as well as the FAQ section very well, particularly if you have important photos to develop, so that you avoid them being sold to third parties later.

Snapfish is good online digital photo development service. They primarily provide storage but other services, you can upload photos on their server and get them printed, now comes the nice part you can either ask them to be delivered at home for an extra fee. Also if your images have a higher resolution ask for A3 or A2 formats. Snapfish will usually alert you if the pictures you send for printing have a low quality, and after this warning it’s up to you if you solve the problem or decide to continue with the original photos.

Online digital photo development doesn’t work wonders for poor quality pictures. They are usually the result of an unexperienced photograph or they may point to problems with your storage card. The best idea is to opt for maximum resolution combined with minimum compression, and although your card will get full much faster, that is the most appropriate way to get quality pictures if you want to print them later on. Online digital photo development will try to make the best of a picture but, sometimes nothing can be done. Make sure you don’t waste your money.
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Customer Relationship Management or CRM is a combination of enterprise strategies, business processes and information technologies used to learn more about customers’ needs and behaviors in order to develop stronger relationships with them. CRM software systems automate many customer-related business tasks.

CRM applications are traditionally developed as client-server software which incurs higher initial cost of ownership. The proliferation of the Internet and the Web has fueled the rapid growth of Web-based CRM or online CRM applications. Web CRM systems are widely deployed for web based call center, contact management, trouble ticket, personal information manager and scheduling.

The life cycle of CRM consists of three phases – customer acquisition, customer relationship enhancements and customer retention. CRM software streamlines CRM activities at each phase of customer relationship management.

Customer Acquisition

Contact management module and direct marketing module of CRM allow companies to effectively promote and market their products and services to prospects. Those modules help speed up the acquiring processes and reduce the cost of acquiring new customers.
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